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Chowdeck is Now in Ghana — Here’s What We Have in Store

Chowdeck is Now in Ghana — Here’s What We Have in Store

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After months of planning, training, and listening, we’re excited to officially launch Chowdeck in Ghana! It’s our first step outside Nigeria and it feels right to begin this new chapter in Accra, a city buzzing with culture, energy, and an appetite for great food delivered fast.

 

 

We’ve always believed that delivery can be more than just logistics. It’s about creating a seamless bridge between people and the things they love — whether that’s a hot plate of waakye or household essentials delivered just in time.

 

 

Investing in our riders, building with intention

 

Building upon a successful launch in Nigeria in 2021, where we've already connected with 1.5 million users through a network of over 20,000 riders across 11 cities, our expansion into Ghana signifies a pivotal step towards a larger regional vision.

 

 

Recognising that exceptional service hinges on a well-equipped rider network, we prioritised comprehensive training initiatives even before our launch in Ghana. This foundational training covers critical areas such as professional conduct, efficient navigation and utilisation of our app, exemplary customer service skills, and the meticulous handling of deliveries to ensure quality.

 

 

To further empower our riders and foster a culture of achievement, we've introduced "Rider Games," an engaging performance-based reward system. This innovative program allows riders to earn tangible cash bonuses by consistently meeting and exceeding their delivery targets, directly incentivising efficiency and dedication.

 

Beyond immediate earnings, we are also committed to the long-term financial well-being of our riders. Through our rider loan program, active riders gain access to loans of up to GH₵ 1,000, providing crucial financial flexibility and support.

 

 

Importantly, our commitment to development is ongoing; these training programs and support systems are not one-time events but will be implemented periodically to ensure continuous improvement and adaptation.

 

 

Our entry into Ghana is not simply a market expansion; it's a commitment to sustained growth alongside the Ghanaian community, upholding high service standards, and generating meaningful economic opportunities. We recognise the dynamic landscape of Ghana, fuelled by rapid urbanisation and a clear consumer appetite for convenience, speed, and reliability.

 

 

Real rewards for customers

 

Understanding the needs of customers who value both affordability and speed, we are thrilled to introduce Chowdeck Ghana with a set of compelling launch offers designed to provide immediate value.

 

 

New users will automatically receive GH₵10 to their Chowdeck wallet after their friend’s very first order, and an additional GH₵10 on a second order, while the referred friend get GH₵10 off their first order. Furthermore, for a limited time, all users can enjoy a significant 30% discount coupled with free delivery on all their orders – no promotional codes required.

 

 

We are also particularly excited to unveil "Chowscore," our innovative loyalty program designed to genuinely reward our dedicated customers. Through Chowscore, users can accumulate points with every order they place and by sharing valuable feedback through restaurant and rider reviews. These points then unlock a range of benefits, including free delivery and exclusive discounts, fostering a rewarding and engaging experience.

 

 

Our ambition for Chowdeck Ghana is to establish a service that not only delivers exceptional food but also consistently acknowledges and appreciates the loyalty of our users through tangible rewards and reliable service.

 

 

Where we’re live in Accra

 

We’re now delivering in Osu, Cantonments, Labone, Airport, Dzorwulu, East Legon, Madina, Adenta, Oyarifa, and Abokobi. Whether you’re craving jollof, groceries, or that one item you forgot at the store — we’ll get it to you in around 30 minutes, powered by smart logistics and real people who care.

 

 

Our Pan-African vision begins in Accra

 

Our launch in Accra signifies the first step in our broader pan-African growth strategy, driven by an ambition to develop the essential infrastructure for commerce and convenience throughout the continent.

 

 

Our objective is to elevate the standards for on-demand delivery in Ghana by integrating advanced technology, local talent, and a superior customer experience, ultimately aiming to generate value for vendors, riders, and every customer utilising the platform.

 

 

Come ride with us

 

The Chowdeck app is available for download now on the Google Play Store and Apple App Store. Whether you’re a business looking for better logistics, a rider ready to earn more, or a customer who just wants their food on time — welcome. We’re glad you’re here.

 

 

Let’s build this together.

 

 

With love,

Team Chowdeck

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